Question 1

How to check my Steam Guard status?

Accepted Answer

${color}[#666666](This article will help you check if your Steam Guard is active on Steam.)

Steam page

You can check the status of your Steam Guard in the "Account details" section on Steam: Steam Home > Account Details > Account Security Scroll down to "Account Security". You should see the green shield with "Protected by Steam Guard Mobile Authenticator" status

You need to see the green shield with the "Protected by Steam Guard Mobile Authenticator" description

|| If you see the red shield (“Steam Guard is not enabled for this account”) or yellow shield (“Protected by Steam Guard email”), you do not have an active Steam Guard Mobile Authenticator and need to set it to trade on Skinomat. See this article for detailed instructions how to do this

Steam app

On your phone, open the Steam app. Click on the shield icon in the middle of the menu bar at the bottom of the main page

If your Steam Guard Mobile Authenticator is active, you will see an option to scan a QR code

Question 2

Is Skinomat legitimate?

Accepted Answer

${color}[#666666](This article will help you get more information about our site.)

The answer to this extremely important question is YES! On Skinomat we guarantee easy trading and instant cashout to your dedicated payment method. We are buying more than hundreds of items every day and satisfy customers with thousands of dollars in withdrawals. Our payments are operated by industry leaders such as PayPal which guarantees you the best transaction security.

Despite easy service usage we offer Live Support Chat where real people are available for customers everyday. They will assist you with every process, so do not worry about anything and ask them!

If you want to know more about selling your items for real money, check this article!

Question 3

How to trade my items for real money?

Accepted Answer

${color}[#666666](This article will help you sell your items and withdraw real money.)

On Skinomat you can sell items from Counter-Strike 2, Team Fortress 2, Rust and Dota 2. After successful trade on Steam, you can receive money in the form of Skinomat Balance or withdraw it directly to your wallet. You can stack your Skinomat Balance and cashout it later. We explain the whole process below:

Choose the game

Locate the drop-down "Game" list in the top left corner. Choose the game you want to sell items from. Clicking on the game name instantly shows your inventory with items from this game.

Choose items to sell

Select the items by simply clicking on them. If they are correctly selected, they should be highlighted with a green frame.

Choose payment method

Choose from the available payment methods on the right. Please remember some payment methods have minimal withdrawal value and you must sell items worth a minimum of this amount to actually sell them. With smaller sales we recommend choosing Skinomat Account Balance as payment option and withdraw money after creating some savings.

Confirm your choice

Double-check selected items and chosen payment option. The earned money value should be displayed in the right bottom corner. If ever

Question 4

How to activate Steam Guard Mobile Authenticator?

Accepted Answer

${color}[#666666](This article will help you activate the Steam Guard Mobile Authenticator.)

To activate Steam Guard Mobile Authenticator, first you have to download the Steam App on your phone. It is an essential step to enable Steam Guard. If you already have the Steam app, to activate Steam Guard Mobile Authenticator, please follow these steps:

Open the Steam app on your phone
Click on the shield icon in the middle of the menu bar at the bottom of the main page

Click "Add authenticator" at the bottom of the page

Enter your phone number and click "Next"

Steam will send you a code to verify your phone number
Enter the code and click "Verify code"

Steam will show you a recovery code, please save it in a safe place, and do not share it anywhere

| See how to check your Steam Guard status here

Question 5

Why can I not trade?

Accepted Answer

${color}[#666666](This article will help you understand why you can't trade your items.)

There are many reasons why you are unable to trade your items. Please make sure to check all possibilities to resolve the issue.

Steam profile and inventory

To trade you have to set your Steam profile and Steam inventory from "Private" to "Public". You can do this in the Steam profile's settings. Please follow this guide to do this.

Steam Guard Mobile Authenticator

You need to have an active Steam Guard Mobile Authenticator on your Steam account for at least 7 days. Enable the Mobile Authenticator with this instruction.

Trade hold after activating Mobile Authenticator

Trades created within the first 7 days of adding the authenticator will still have up to a 15 day trade hold. You just have to wait to be able to trade again. Removing Steam Guard or disabling and re-enabling Steam Guard will also trigger this restriction.

Current trade or community ban

You also may be unable to trade or use the market if your account has been banned from trading by Steam Support. Depending on the severity of the violation, you may receive a temporary or permanent trade ban. You can contact Steam Support for more information.

VAC Ban

If a VAC Ban, cooldown or overwatch ban has been registered on your account, you will no longer have access to the CS:

Question 6

What does my item's status mean?

Accepted Answer

${color}[#666666](This article will help you understand when items can be traded/sold.)

On Skinomat each item has a status, which declares if it is available for trade. Statuses updates according to our current stock and general demand. Unfortunately we don't know and can't predict when the item's status will change.

How can I check the status of any item?

Just hover the cursor over an interesting item. There should appear a pop-up informing you about the current item's status.

Items on Trade Lock receive the additional padlock icon in the top right corner

What does the item status mean?

Trade Locked - Item is on Trade Lock and can't be traded again in the next 8-10 days. You need to wait until Trade Lock's over.
Overstock - Our current stock is enough for this item. Try selling it another time.
Not Tradable - Item is not tradable at any time. You cannot exchange it here.
Not Accepted - We cannot accept this item. It may be overstocked, unstable priced or simply not approved this time.
Missing - Item is missing from the inventory. It was already traded away, or is currently in trade.
In Trade - The item is in trade now.

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